Step 3 Report your findings. 
October 17, 2021Offer and support an alternative perspective using readings from the classroom or from your own review of the literature in the Walden Library.
October 17, 2021
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The department manager thinks she is in charge since clients, customers, or patients have specialized needs. She is stern faced and does not seem to smile, yet she does not admit it is her or her department’s fault if there is an error. She seems to enjoy the increasing conflict among the unit as it takes any “”pressure”” off her and she can continue to “”tell people what to do.””
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