Your quality improvement plan(MEDICATION ERROR, this has been the quality improvement writings in the past this included improving the internal stakeholders of Physicians, Nurses, Documentation system, Pharmacy) is in place and you are ready to meet with a diverse group to discuss implementation. As the Chief Quality Officer, you need to lead your team, know who will do what, and set the tone for moving ahead. You also need to inform stakeholders of your plan and what you are doing to improve quality.

Create a flyer or brochure to present to the stakeholders, which includes:

• how you plan to educate about and communicate the plan,
• your timelines for implementing and evaluating the plan,
• a summary of the proposed education and communication plan,
• resources required,
• role of technology,
• staff engagement,
• ideas to leverage creative tension, and
• steps involved.

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