Please read the Stress and Conflict Scenario. Based on this scenario, please answer the following questions: How will you address each area and improve understanding, collaboration, motivation, and positive attitude? How does emotional intelligence play a role in encouraging the staff to cooperate and to be willing to make behavior changes? What behavior theory will you research to develop your thoughts when you speak to each staff member? How important is decreasing overall conflict in the workplace? How can you develop a win-win approach?