Discuss the influence of stress on physical and mental health, use to empirically-based research article for this paper and use passages from the articles to support your findings and please do the citation on APA format
August 20, 2021Healthcare Law
August 20, 2021
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Office communication must be direct, sincere, and accurate. Communication must also be done in a way that creates value for the patient (or customer). Identifying bad communication will help show steps that should not be taken in the future.
Task:
You are training a new member of the medical team. Your boss has stressed to you that it is important for all new employees to understand ineffective communication and its outcomes. Give 2 examples of ineffective communication that could result in bad customer service in a medical office.Discuss strategies for overcoming perceived service issues.
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