Imagine you manage a department in a specific health care service,

facility, or other health sector-related occupation of your choice. The

age of your employees spans four generations and conflict is brewing

between them. It is affecting performance, shift scheduling, and

cooperation with other departments.

Identify strategies that can be leveraged to overcome these conflicts and improve performance.

Write a 3- to 4-page proposal about how you plan to resolve these conflicts.

Include the following:

• Define and explain the situation.
• Propose key strategies to resolve the conflict.
• Identify skills or tactics that leadership may be lacking and discuss how to overcome or adapt.

Create a 5- to 9-slide presentation using either Microsoft® PowerPoint® that presents your proposal to the human resources manager and chief operating manager.

Cite at least 3 reputable references to support your assignment (e.g., trade or industry publications, government or agency websites, scholarly works, or other sources of similar quality).

Format your assignment according to APA guidelines.

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