1. “The clinical staff member provides the diagnoses that drive each patient’s plan of care and also has a professional commitment to represent the patient and fulfill the patient’s needs. A trustee who runs a successful manufacturing company says, ’That’s a lot of authority in one person. How do we know these people are really fulfilling our excellence-in-care mission?’” (White & Griffith, 2016, p. 181)
   1. Explain to the trustee how the use of clinical staff is a positive development.
   2. Describe for the trustee how is clinical staff accountability established.
   3. Share with the trustee how is excellent care achieved.

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