Read a scenario and create a 1–2-page dialogue that shows the different perspectives between characters. Then, write 3–5 pages in which you analyze the dialogue and provide solutions for reducing misunderstandings.
According to Wilmot (1987), human communication has two components, content and relationship. Although the content aspect indicates the message itself, the relationship aspect is often reflected in the thoughts and feelings hidden in the message. You will be able to explain misunderstandings among people of different cultural backgrounds and how to reduce them.
Required Resources
The following resources are required to complete the assessment.
Capella Resources
Click the links provided to view the following resources:
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Suggested Resources
The following optional resources are provided to support you in completing the assessment or to provide a helpful context. For additional resources, refer to the Research Resources and Supplemental Resources in the left navigation menu of your courseroom.
Library Resources
The following e-books or articles from the Capella University Library are linked directly in this course:
Course Library Guide
A Capella University library guide has been created specifically for your use in this course. You are encouraged to refer to the resources in the PSYC-FP3540 – Culture, Ethnicity, and Diversity Library Guide to help direct your research.
Assessment Instructions
Resources
Preparation
To prepare for this assessment, read the Cultural Misunderstandings Scenario linked in the Required Resources. (After reading this scenario, you will create your own dialogue.) Try to understand the “relationship” aspect of the two characters, Mariko and Mrs. Thompson. It is important to understand that the characters’ thoughts described in the dialogue do not determine any specific characteristics of a certain culture. It merely indicates different perspectives presented by people from different cultural backgrounds. Here, different cultures could be represented by either “counselor culture” or “patient culture.”
In each dialogue, “C” stands for the counselor, and “M” stands for Mariko.
Directions
Additional Requirements
CULTURAL MISUNDERSTANDINGS SCORING GUIDE GRADING RUBRICCriteria Non-performance Basic Proficient Distinguished
Identify perspectives of people from different cultural backgrounds.Does not identify perspectives of people from different cultural backgrounds. Identifies perspectives of people from different cultural backgrounds, using inaccurate or incomplete information. Identifies perspectives of people from different cultural backgrounds. Analyzes perspectives of people from different cultural backgrounds, provides specific relevant examples, and supports statements with scholarly examples from the literature.
Explain misunderstandings among people of different cultural backgrounds and how to reduce them. Does not explain misunderstandings among people of different cultural backgrounds and how to reduce them. Explains misunderstandings among people of different cultural backgrounds and how to reduce them, using inaccurate or incomplete information. Explains misunderstandings among people of different cultural backgrounds and how to reduce them. Analyzes misunderstandings among people of different cultural backgrounds and how to reduce them, and synthesizes strategic foresight and various perspectives on cultural misunderstandings.
Describe the content aspect of human communication. Does not describe the content aspect of human communication. Describes the content aspect of human communication using inaccurate or incomplete information. Describes the content aspect of human communication. Analyzes the content aspect of human communication and addresses alternate viewpoints.
Explain dyadic communication.Does not explain dyadic communication. Explains dyadic communication using inaccurate or incomplete information. Explains dyadic communication. Evaluates dyadic communication, conveying key ideas and addressing alternate viewpoints.
Communicate in a manner that is professional and consistent with expectations for members of the psychology profession. Communicates in a manner that is not professional or consistent with expectations for members of the psychology profession. Communicates in a manner that is inconsistent with expectations for members of the psychology profession. Communicates in a manner that is professional and consistent with expectations for members of the psychology profession. Communicates in a manner that is professional, scholarly, and consistent with expectations for members of the psychology profession.
Apply proper APA formatting and style.Does not apply proper APA formatting and style. Uses adequate written communication but includes some APA errors and inconsistencies. Applies proper APA formatting and style. Applies scholarly writing and uses proper APA formatting and style throughout the assessment.
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