How might health care administration leaders use process analysis tools to promote positive outcomes in health services organizations? As a current or future health care administration leader, your ability to apply process analysis tools within the right context will be useful for ensuring effective operations in your health services organization.

For this Assignment, review the resources for this week that are specific to supply, demand, equilibrium, break-even analysis, and quality improvement initiatives. Be sure to review the Pay for Performance and CMS Quality Initiative in your course text.

The Assignment: (4–5 pages)

• Using Microsoft Excel and Microsoft Word, complete problems 1 through 9 on pages 156–158 in the Ross textbook. Show all work. Submit both your Excel and Word files

Ross, T. K. (2014).
Health care quality management: Tools and applications. San Francisco, CA: Jossey-Bass.

• Chapter 4, “Process Analysis Tools” (pp. 115–159)

Scott, J. (2007). Process optimization for service organizations isn’t rocket science.
Quality Progress, 40(10), 72.

Note: Retrieved from the Walden Library databases.

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