HA3110D – Quality Improvement and Risk Management

LP03.1 ASSIGNMENT: Interview Report

In LP02, you found a person to interview about their experience with quality improvement and scheduled an interview with them. This week, submit your interview report.

Directions

Ask your interview subject the following questions:

Define the change process or outcome you improved.

What data did you collect,, and how was it reported?

How did you know the change was an improvement?

What quality tools did you use?

Did you pilot test or segment the change processes?

What changes, if any, did you make once evaluation was complete?

How do you assure the improvement will be sustained?

In a Word document, create an interview report to submit to the drop box.

What to include in your report:

a.The name and title of the person you interviewed. Why did you choose them?

b.When and where the interview took place.

c.The required questions and the interviewee’s response.

d.Summarize the personal reflections and conclusions that you gained from this activity.

e.How might you use this knowledge in your own professional role?

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